See your business the way your customers do
Hi, I’m Anya. I review your business’s public online presence from a customer’s point of view to identify friction, confusion, and missed trust signals.
WHO WE SERVE
For small businesses that depend on being found and trusted online
Tune Up is designed for small businesses that want practical, independent feedback on how their website and public profiles appear to customers. It is especially useful for local and service-based businesses that rely on customers finding them, understanding what they offer, and getting in touch.
What's Included
The $249 CAD Tune Up is a practical review of your business’s public online presence from a customer’s point of view. It identifies friction, confusion, and missed trust signals, then organizes the findings by priority.
Google Business Profile Review
Review of your listing’s accuracy, completeness, visibility, and how it may appear to prospective customers.
Reputation & Reviews
Review of your public ratings, recurring themes in customer feedback, owner responses, and missed trust signals.
Website First Impression
Review of how clearly your website explains what you offer, who you serve, and how customers can contact you.
Mobile Usability
Review of how your website displays and functions on common mobile screen sizes.
Trust Signals & Identity
Review of contact details, business-information consistency, and the trust indicators customers can see.
Search and AI Dicoverability
Review of whether your online presence clearly communicates what you do, where you serve, and the problems you help solve.
Competitor Comparison
A light comparison with similar businesses to identify useful gaps and opportunities.
Priority Findings and Next Steps
A prioritized summary with screenshots, specific findings, and the three actions I recommend addressing first.
How It Works
[01]
Request a Tune Up
Send the form with a few details about your business. I’ll follow up to confirm fit and send the agreement and an invoice for the initial payment of $124 CAD.
[02]
Review and Analysis
After the agreement is signed and the initial payment of $124 CAD is received, I review your public online presence from a customer’s point of view.
[03]
Report and Follow-Up
Within 3–5 business days, you receive the prioritized PDF report, with the final payment of $125 CAD due on delivery. I’m then available for a follow-up voice or video call to go over the report and answer your questions.
Meet the Founder
Hi, I’m Anya. I’m based in Ottawa and created Tune Up to give small-business owners a practical, independent look at how their business appears to customers online.
I review what customers can see, where they may encounter confusion or friction, and which issues deserve attention first. I use modern research and analysis tools to support the process, while keeping the recommendations focused on what is relevant and practical for your business.
My goal is to give you clear, useful information you can act on — not just a report to decipher on your own. After delivery, I’m available by voice or video call to review the findings, answer questions, and clarify your next steps.
Common Questions
What is the $249 CAD Tune Up, and how does payment work?
A practical review of your business’s public online presence from a customer’s point of view. I assess how easily people can find you, understand what you offer, trust what they see, and contact you. The fee is paid in two parts: an initial payment of $124 before the review begins and a final payment of $125 when the completed report is delivered.
Is the service available across Canada?
Yes, I am based in Ottawa and serve small businesses across Canada remotely.
What does the report include?
You receive a prioritized PDF report with screenshots, specific findings, and clear next steps, including the three actions I recommend addressing first.
How long does the review take?
Most Tune Ups are delivered within 3–5 business days after your agreement is signed, the initial payment of $124 is received, and I have the information needed to begin.
What happens after I receive my report?
You’re not left to work through it alone. I’m available for a voice or video call to explain the findings, answer your questions, and clarify your next steps.
Get in Touch
Based in Ottawa, I work remotely with small businesses across Canada. Tell me a little about your business, and I’ll follow up to discuss whether a Tune Up is the right fit.
613-614-7375
anya.lafave@gmail.com
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